Meaning and Data in the Social Web | HRExaminer
In the hopes that it may give pause for thought, a selection of notes taken from phone conversations with John Sumser. The social web was our topic de jour.
1. Data? What data?
It can be difficult to make sense of the data that gets reported under “Social Media.” Harder still, accepting it could be useless in the context of traditional HR metrics, or under any circumstances, come to think it. Teasing intelligence from a new data set can leave one befuddled. Correlating things like “authority,” “increased awareness” “mentions,” and “sentiment” to the traditional metrics like time-to-fill and cost-per-hire may not only be a challenge of Rubik proportions, but ultimately an exercise in futility.