Archive for the 'Talent Management' Category

The Ornithologist

John Sumser has taken up bird-spotting. In a pastoral post aptly titled Idealization John shares what he has learned about the fowl and the foul in his circumnavigation of Schollenberger Park.  Not to be outdone I too have been walking off the pounds around the lake where I live, similarly musing on bird life and the nature of recruiting, the idealized and the real.

Bringing a couple of threads together…

It seems to me that the perennial crowing about the so-called War for Talent is starting to wear a little thin.  Perhaps like other well worn marketing glibbery we’ll never quite shake the phrase from our collective consciousness. Among industry old-timers one imagines the phrase will take on the same iconographic status as “go to work on an egg.” Who knows?

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Recruiting 2.0 - The Flow of Information

Here are the slides from my presentation for the Human Capital Institute and the first in their Talent Acquisition Learning Track which is sponsored by Trovix.

I am answering some of the questions from attendees here, in the comments. Feel free to chip in.

Don’t miss Jim Durbin and his webcast Talent Scouting and Social Networking: The New Employee Referral Program on Tuesday, February 19th, also for HCI. Register here…

The 2008 Recruiting Landscape

Read my take for the coming year just published by ZoomInfo

Amitai offers a different take, predicting that early adopters of social media for recruiting will remain in the minority. Too few frontline recruiters will risk the perils of transparency in corporate environments that need to mitigate risk and innovation and apply bottom-line metrics instead. As the economics of recruiting come under closer scrutiny with a softening economy and an inability to quantify the ROI on social media, there will be a slowdown in the rate of adoption by recruiters.

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Body Image

I know it seems awfully shallow to say I find Tyra Banks’ breasts attractive, but I do. Clearly, her achievement as a top international model, screen goddess and big-time TV producer makes Tyra Banks a powerful woman in her own right, one of the most influential.

Even so, I find her breasts grab my interest more than her other professional attributes. As I research everything I possibly can about Tyra Banks’ and the origins for my own curiosity – it’s a transparency thing, duh! – I realize that my being distracted by her voluptuousness is perfectly normal for a man of my age and orientation, certainly nothing to be embarrassed about. And, in the musings of an authentic post, I mean no offense to my less worldly or more matronly readers.

More, as I research the psychology of physical attraction and how having a beautifully formed bosom can influence outcomes in the recruiting process – in ways we might otherwise be uncomfortable talking about, screening and assessment, interviewing, salary negotiations and so on – I find Tyra Banks feeds a number of my interests, not shallow at all.

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A Fair Day’s Pay for a Fair Day’s Work

Well, I guess you can’t win them all, can you? After 247.6 hours waiting – excluding weekends, public holidays and some time off to nurse a broken body clock – I learned yesterday that a highly anticipated trophy account would not be seen on my mantle after all.

As is my practice, I spoke to the client to understand where we disconnected. I won’t go into all of the details – the loss of this opportunity is altogether too depressing – but one of the areas of concern to them was the supporting data I provided in the business plan, under the heading of “Executive Salaries and Compensation.” I should mention that the client was emphatic during the intake calls that they wanted to pay the “going rate and some” to attract a top HR thought-leader-come-rain-maker who would not only would bring “gravitas” to the position, but would also put a capital “C” in human capital.

To cut a long story short, the client looked at the copy of Human Resource Executive’s ranking The HR Elite – a shortlist of potential hires I thought, along with the salary indicators – and decided, rather than put the capital “C” in human capital, they would instead put a lower case “f” in Fortune 500.

As I said, you can’t win them all.

Bum, Bum, Bailey, O!

All this talk of “Talent Wars” has made me feel queasy. Colin Kingsbury posted a rebuttal to my post Rub-A-Dub-Dub with What if they threw a war and nobody came? in which he restates his assertion that talk of an inevitable talent shortage is nonsensical – a position which I questioned, not refuted. But I concede now, not for having been persuaded one way or another, but because Colin Kingsbury has left me with a sharp pain in the back of my head, reaching for an ice pack. I guess some questions are better left unasked, not answered.

Similarly, John Sumser with his posts War I, War II, War III and War IV has led me to wonder if he is in cahoots with Colin Kingsbury, illustrating beautifully that – as Colin Kingsbury commented – “if you torture statistics long enough they will eventually confess to anything.” Unfortunately – as it seems to me – John Sumser has concluded that in establishing “name, rank and serial number” he has uncovered the identity of an enemy within when in reality all it is is census data withstanding the electric cattle prod of John Sumser’s analysis.

Conclusions drawn in conclusion of this thing, for the time being at least:

1. Colin Kingsbury is a wonderfully gifted blogger and salesman too. As a blogger he writes and asserts with a persuasive, authoritative tone that comes with a journalistic temperament and Clintonesque youthfulness. As a salesman, how could you not buy a time-machine from this man, warranted for the next ten years? Colin Kingsbury is an ace.

2. After putting us through the wringer for a whole week with graphs and data and bullet points, John Sumser in now in two minds – two minds and undecided! – about the Talent Wars:

“So, the answer is that there is and isn’t a labor shortage. To the extent that you desire a ready trained and available workforce at your whim, there’s a problem. To the extent that you are willing to articulate your needs clearly and invest in the people you hire, there’s not much of one.”

…but unequivocal in his prognosis:

“If we are really going to continue to grow the economy at 20th century rates, we’ll have to make some changes.”

Brilliant.

3. You can look out ten years or project fifty years out, it hardly matters. Anyone who suggests that hiring talent today is not significantly affected by a shortage of qualified candidates – passive, active or not yet born – and that this situation will continue to be problematic for the predictable future, is living in cloud-cuckoo land. Reflect on your own experience and consider how different things looked in your world, ten, thirty, fifty years ago. Look at the global, economic, social, work/life projections that were made for us back then and look where we are today. Based on those reflections, how certain are you about what your world will look like even tomorrow? Perhaps Colin Kingsbury is right – and he could be – but a good many of us who graduated from the School of Hard Knocks will be dead long before we can wheel John Sumser out in 2050 to pat him on the back for an astute reading of Pakistan’s projected population growth and changing demographics.

4. Did someone miss the fact that in the places where we have economic growth today we are fighting a global war for talent? Thankfully, John Sumser suggests that in his upcoming series of posts he will give us tools to navigate the upcoming labor requirements, reconcile his ambivalence. Let’s hope those tools are more like a pickax than a ice pick. Lord knows, we are going to need more than conjecture and a sharp pain in the back of the head if we are to crack this one.

Rumours of War

Visits to Granddad’s were a treat for me. Hard boiled eggs, sardines and lettuce, borscht and Jacobs Cream Crackers. Yummy, yummy. Granddad had a color telly. I remember watching All Our Yesterdays on it - war footage in black and white. And, as clearly as I remember gagging on Sunday dinner I remember the 1938 footage of Prime Minister Neville Chamberlain arriving home from his Munich shindig with Heir Hitler waving a piece of paper in his hand proclaiming “peace in our time.”

As I read John Sumser’s posts War I and War II, and consider Colin Kingsbury’s thoughtful replies to my post Rub-A-Dub-Dub, I am reminded of how things look in black and white and through the eyes of boyish bewilderment. Certainly, I reminded that Granddad took great delight in telling me how he cornered the local black market for tinned sardines from 1943 to the end of the war. Grandma sipped on her borscht and complained about his flights of fancy.

I shall wait to see all of what John Sumser has to say before commenting on his take on the future Talent Wars. I can hardly wait. I also hope Colin Kingsbury will keep us engaged with his modern points of view.

Today, what I will say is this: all this conjecture about future talent supply and demand and demographics and zero population growth – or not as the case may be – is, well, conjecture. What is an irrefutable fact is that today there is not enough talent or skilled labor to provide what we need to sustain our potential growth. Ask anyone who is recruiting nurses, truck drivers, salespeople, scientists, construction superintendents, police officers and what have you. They will tell you if there is a war for talent and what it means to count the dead and bayonet the wounded.

Rub-A-Dub-Dub: Sumser, Kingsbury & Recruitomatic

John Sumser forces the dim-witted among us to google the crypto-heading of his article ZPG to find it means “Zero Population Growth.” In his Electronic Recruiting News article, John Sumser bullet points some changes to note as the global talent shortage becomes even more acute. In a rare departure from protocol, he publishes a reply – not to save himself the bother of writing something before taking off a long Labor Day Weekend – but because Colin Kingsbury is one of the very few in the recruiting bubble who John Sumser endorses, and for heaven’s sake, why not?

In ZPG II Colin Kingsbury makes some valid points relative to population growth and reasons that under favorable conditions – George Bush leaving office,  migration to the U.S. of much needed talent, not patronizing younger employees, squeezing round pegs into square holes and so on –  the projected shortfall in talent may be averted. 

I cannot argue that Colin Kingsbury’s point of view is not compelling. It is. I cannot argue that he is wrong. I don’t know. What I can say is this: his hypothesis cannot be tested against alternate points of view or current trends because he offers no data or research to support it. Maybe there isn’t data out there. Who knows?

And, how will Colin Kingsbury’s speculation be put to the test without a debate of the issues? Again, John Sumser leaves the dim-wits hyperventilating for the ability to post a comment and develop the thread to engage his elevated readership – beyond the reach of the recruiting blogosphere – in a more involved process of thought-leadership? Don’t ERN’s readers deserve an answer to the types of question that could be posed to help develop Colin Kingsbury’s optimism and our own understanding of the issues? For example:

1. How are we going to reconcile the increased levels of U.S. xenophobia and racism arising form the threats of “Islamofascism” with the possible migration of teaching, healthcare, technical, scientific and engineering talent from countries like India, Pakistan and the Philippines? Is it as simple as waiting for President Bush to leave office in 2008? Will everyone stop hating Americans then? Will all veiled and bearded olive complexions suddenly morph from potential terrorists to potential hires? Or will their negative image persist, impede progress?

2. As over half of the U.S. government’s civilian workforce and C-level baby boomers are projected to retire in the next five years on their lucrative pensions – perhaps the last generation to have the option of a lifetimes investment in work to draw on – who is going to lead us? If it is the round pegs in the square holes, at what point are we going to address failed succession and workforce planning and social systems – like education – that have in large part contributed to the types of problems we face today? And who is to say employers are ready for a “misfit” workforce that anyway? Not me.

3. The job-hopping trend continues. 74% of workers are not “happy” at work, open to new and “better” opportunities. The trends continue to disadvantage the majority of employers. So, at what point does retention becomes a key issue for an organization’s continued prosperity in the face of ongoing talent shortages? Are we ready as a society to deal with the underlying issues that continue to threaten the U.S. economic engine like our insatiable appetite for everything on-demand including fulfillment at work and for career? How are Colin Kingsbury’s views of the talent shortage positively or negatively impacted by these types of workforce dynamics?

Addressing the issues of talent shortages and zero population growth and potential fixes obviously transcends a couple of posts on a couple of blogs. But I don’t hear the conversation being advanced anywhere else online. Points of view are easy to come by. A debate of the issues is a tougher thing to find, like a good conversation I guess. Another reason, Mr. Sumser, as to why we blog.  And why – long weekends aside – Recruitomatic applauds your posting of Colin Kingsbury’s post.

When Top-of-Mind is a Headache

Branding has come a long way since it was first used to mark cattle and criminals. It has evolved from the scarring of symbols on flesh to the calculated deployment of symbols for the molding of minds. Where once the medium for branding was soft tissue that resulted in searing pain, nowadays branding draws upon every conceivable means to stimulate our senses with promises of pleasure, success, and instant gratification.

Branding is big business – big and complicated. For larger employers in particular, management of their employer brand as a subset of their total communications strategy should not be placed in the hands of novices. Rather, it should be outsourced to experts who understand how to fabricate beauty from the imperfections in the body corporate. Advertising agencies – excuse me, full-service recruitment communications and HR solutions partners – have become the high priests of employer branding, dazzling in their use of magic to transform the ordinary into the extra-ordinary.

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Leadership: Too Little, Too Late?

In a recently published article Where Have All the Leaders Gone? Forbes comments on the looming talent crunch for CEOs and other big-chiefs as if that is something we should be particularly concerned about. While the situation described by Forbes should give us pause for concern, I believe the shortage of nurses and teachers and welders may have greater social impact over time than the anticipated contraction among Forbes’ readership. That said, as a potential advertiser in Forbes I do read the article with some alarm.

There are over 70 million American baby boomers born between 1946 and 1964. Based on this fact, more than 40% of the U.S. labor force will reach the traditional retirement age by 2010. Contrast this with the number of workers between the ages of 35 to 44 – expected to shrivel by another 7% over this period – and the failure of our education system to produce the skill sets anticipated to be in most demand like technical, engineering, CEOs and so on – and we can begin to see a picture emerging post 2010 – interestingly the year beyond which the U.S. Department of Labor has been unable to forecast with any regularity – where technocrats, leaders and cronies are the only ones who can enjoy the comforts of modern society. Not unlike Russia during its Soviet heyday, or North Korea today perhaps. While this might sound alarmist, consider the implications of what the well-worn phrase “talent shortage” actually means. Unless Mexico has a trick up her sleeve secretly producing the next generation of CEOs to do the jobs Americans can’t or won’t do, then manicured lawns and fresh-picked tomatoes may become a thing of the past as we struggle with a general economic implosion.

Another esteemed publication widely read along the corridors of power and in executive bathrooms worldwide is the Economist. They have partnered with self-appointed thought leaders DDI and just published a coffee table how-to, The CEO’s Role in Talent Management. Reading the perennial gloom forecast in the Spherion Emerging Workforce Study as a primer, one hopes that in their last few years on the job, today’s CEOs can finally figure out what they should have done eons ago.